Privacy Policy

Effective Date: January 1, 2025

At DataMind Labs, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services, including the AI Sales Agent, AI Customer Service Agent, and DataMind AI Analytics.

1. Information We Collect

1.1 Information You Provide

Account Information: When you register or use our services, we may collect your name, email address, phone number, and payment information.
Business Information: To optimize our services, we may collect data about your business operations, including customer interactions and website metrics.

1.2 Automatically Collected Information

Usage Data: We collect data on how you interact with our services, including log files, IP addresses, device types, and browser information.
Cookies and Tracking Technologies: We use cookies to enhance your user experience, analyze usage patterns, and improve our services.

1.3 Third-Party Sources We may receive data from third-party sources, such as analytics providers, advertising partners, and public databases.

2. How We Use Your Information

2.1 To Provide and Improve Services

Customize and deliver our AI solutions to meet your business needs.
Enhance the functionality and performance of our services.

2.2 Communication

Respond to inquiries, provide support, and send updates about our services.
Share promotional offers and marketing materials, subject to your preferences.

2.3 Analytics and Research

Analyze usage patterns to improve our services and develop new features.
Generate aggregated insights for business and operational purposes.

2.4 Legal and Compliance

Comply with applicable laws and regulations.
Protect our rights, enforce agreements, and prevent fraudulent activities.

3. How We Share Your Information

3.1 Service Providers We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and cloud hosting providers.

3.2 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

3.3 Legal Obligations We may disclose your information if required to comply with legal obligations or protect our legal rights.

3.4 Consent We will share your information with third parties if you provide explicit consent.

4. Your Privacy Choices

4.1 Access and Correction You have the right to access and update your personal information at any time.

4.2 Marketing Preferences You can opt out of receiving promotional emails by following the unsubscribe instructions in our communications.

4.3 Cookies You can manage cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Upon termination of your account, we will delete or anonymize your data, unless it is required to be retained by law.

7. International Data Transfers

your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically.